Responsible use

Conversations where AI assistance is allowed: sales and client calls, customer discovery, support calls, standups, one-to-ones, and rehearsing your own conversations. Qavio transcribes the call on your Mac, keeps the transcript and notes searchable, and on a keypress answers from your own documents, profile and past transcripts.

This is Terms of Service, section 3. Qavio has no impersonation feature and no voice cloning, and it cannot answer as anyone but you.

A practice session loads a role, a company and your own resume so the answers have your background to hand. It exists for preparation, rehearsal and reviewing your own conversations afterwards, and for conversations where bringing your notes is allowed. It is not a licence to break the rules of an assessment, and using it that way is a breach of the Terms.

Qavio has a setting that keeps its windows out of screen shares made from a browser, such as Meet, Teams or Zoom running in Chrome. Its purpose is privacy for your own notes: when you present a deck, the window with your transcript and your prompts is not presented with it. It is the same thing a second monitor gives you, without the second monitor.

What it does, exactly:

• It is on for a new install. On a Mac where Qavio has already started a session, the setting stays as it was. You can turn it off in the settings window, where the setting is described with its limits.
• A change for one session ends with the session. The start drawer and the window's menu have a switch for it. Turning it off or on there lasts until the session ends, and then the app puts the windows back to the default. Only the settings window changes the default.
• It is limited. It only works on screen shares made from a browser. Native Zoom, QuickTime, OBS, macOS screen recording and anyone looking at your screen still see the window. The app says so where the setting is.
• It does not disguise Qavio. Qavio is one floating window that stays on your screen and folds to a small icon, so it has no Dock icon or app switcher entry. It shows in Activity Monitor under its own name, and it does not detect or defeat proctoring software.

Using this setting where outside help is barred is exactly the case section 2 forbids, and it is the case we close accounts for.

A session transcribes the meeting audio your Mac is playing, which includes the other people on the call. The audio itself never leaves your Mac. Three things happen so that this is not covert:

• Before Start, the app tells you. The start drawer says, next to the Start button, that this transcribes everyone on the call and to tell them first.
• A notice you can paste. A button beside that line copies one sentence for the meeting chat: what Qavio is doing, and that the audio stays on your Mac.
• Two indicators while it runs. The window shows a live caption row, and macOS shows its own recording indicator in the menu bar, which Qavio cannot suppress.

Before the first session on an account, the app shows the three rules above and does not let a session start until you have agreed. The agreement is recorded on your account with a timestamp and the version of the wording, it shows on your dashboard's Settings page, and a second Mac signed in to the same account does not ask again. If the rules change, the app asks again, and the new agreement is recorded as a new one.

We close accounts found using Qavio against section 2, and we may do so without notice where the breach is ongoing or serious. Minutes on a closed account are not refunded.

If you run hiring or assessments and want Qavio kept out of them, write to info@qavio.ai with your organisation's name and domain and, if you have one, your assessment platform. We keep that list and act on it: accounts found using Qavio against your rules are closed, and we will tell you what we did.